This is mightily embarrassing. We're very sorry that you received a defective item and would like to make it up to you! Please let us know as soon as possible by dropping us an e-mail at email@example.com with the following details:
- Your order number
- Pictures and/or videos of the damaged item
You can also send a support request below;
Reminder: Please note we can only process a replacement or refund(if an item is sold out) for any damaged item if you will notify us within 30 days from the date it was delivered to you. Late notification will not be accepted as VALID.