This is mightily embarrassing. We're very sorry that you did not receive your order as expected.
Please let us know as soon as possible by dropping us an e-mail to email@example.com with the following details:
- Your order number
- Picture of the packaging to show the products you received
Reminder: Please note we can only process a replacement for the missing item or a refund(if an item is sold out) for the missing item provided you have notified us within 30 days from the date it was delivered. Late notification will not be accepted as VALID.