How do I cancel a recurring order?

We always send a reminder via email 7 days before an upcoming charge with a link to your subscription account to where you can cancel the upcoming charge by yourself.  See the example below;

If you have issues canceling an auto-order 5 days before the (due date) please email

 Customer Service to [e-mail] and

put the subject: Cancel Subscription 

 or Call, 1866-739-2298, leave a voicemail with your number, email and full name 

PLEASE NOTE:

"Canceling your subscription only stops the auto-shipment for future delivery but never cancels the order that has already been processed."

To Skip or Cancel a recurring order (upcoming charge), you must login to your account or click the link to your subscription account 5 days before the date your order is to be processed (as scheduled).

As long as you cancel before your cut-off time, no more orders will be processed or sent.

As we are offering you the benefit of free shipping with our Subscribe & Save, STRICTLY no refunds or returns will be applied after said cut-off date.

This is clearly stated on our Return Policy stated on our website.